Shipping Policy

Last Updated: August 2026

At The House of Aarvi, we aim to process and deliver your orders safely and within the estimated delivery timelines mentioned below.

1. Shipping Availability

We currently offer shipping across India.

Shipping is available to most serviceable locations covered by our delivery partners.

2. Shipping Charges

Standard shipping across India is currently provided free of charge.

Any additional shipping charges, if applicable to a specific product or delivery service, will be clearly communicated before the order is completed.

3. Order Processing

Orders are processed after the order has been confirmed and the required payment or order verification has been completed.

Processing and dispatch timelines may vary depending on product availability, stitching requirements and order volume.

Custom-stitched products may require additional processing time.

4. Estimated Delivery Time

For domestic orders within India:

  • Major metropolitan cities: approximately 5–7 working days.
  • Other serviceable locations in India: approximately 8–10 working days.

These are estimated delivery timelines and are not guaranteed delivery dates.

Delivery may take longer depending on the destination, courier service, product availability, weather, transportation conditions or other circumstances beyond our reasonable control.

5. Delivery Delays

Delivery timelines are approximate.

Delays may occur due to:

  • Weather conditions
  • Transportation disruptions
  • Courier partner delays
  • Strikes
  • Natural disasters
  • Government restrictions
  • National emergencies
  • Other circumstances beyond our reasonable control

We will make reasonable efforts to keep customers informed of significant delivery delays.

Delays caused by circumstances beyond our reasonable control do not automatically qualify an order for cancellation, return, refund, replacement or exchange.

6. Product Availability

We make reasonable efforts to keep products listed on our website available.

In the unlikely event that an ordered product becomes unavailable, The House of Aarvi may contact the customer regarding the available options.

If we are unable to fulfil the order, an applicable refund will be processed.

7. Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details supplied with your order.

Tracking availability depends on the courier service used for the shipment.

8. Shipping Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • House or building details
  • Street or locality
  • City
  • State
  • PIN code
  • Contact phone number

Any requested change to the shipping address should be communicated within 24 hours of placing the order.

Once an order has been processed or shipped, address changes may no longer be possible.

9. Incorrect or Incomplete Address

The House of Aarvi is not responsible for delivery failures, delays or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

If a courier partner charges additional fees because of an incorrect address, PIN code or failed delivery caused by the customer, such charges may be payable by the customer.

If an order needs to be reshipped because of an incorrect address or failed delivery attributable to the customer, applicable reshipping charges may be payable by the customer.

10. Multiple Delivery Addresses

If you would like products delivered to different addresses, please place separate orders for each delivery address.

11. Delivery Attempts

Please ensure that someone is available to receive the package at the delivery address.

If delivery cannot be completed because the recipient is unavailable, the courier partner may make additional delivery attempts or follow its standard delivery procedure.

12. Lost in Transit

If a shipment is confirmed as lost in transit, The House of Aarvi may wait for the applicable courier investigation period before taking further action.

Where appropriate, we may reprocess the order if the product is available.

If the same product is unavailable, we may offer an applicable refund or an alternative product, subject to customer agreement.

13. Order Cancellation

Order cancellation requests can be made within 24 hours of placing the order.

Once an order has been processed or shipped, cancellation may no longer be possible.

Please refer to our Return and Refund Policy for additional information.

14. Custom-Stitched Orders

Custom-stitched products may require additional processing time because they are prepared according to customer-provided measurements.

Please consider this when placing an order for a stitched or custom-stitched product.

15. Contact Us

If you have questions regarding shipping or delivery, please contact:

The House of Aarvi
Surat, Gujarat, India
Email: houseofaarvi48@gmail.com
Phone / WhatsApp: 8306923616