Privacy Policy

Last Updated: August 2026

The House of Aarvi (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you place an order or interact with our website, we may collect information that you provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction details
  • Information required to process your order
  • Measurements provided for custom stitching
  • Any information you voluntarily provide when contacting us

When you browse our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information and operating system. This information helps us maintain and improve our website and understand how visitors use our services.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders
  • Process payments and provide order-related services
  • Arrange shipping and delivery
  • Provide customer support
  • Process returns, refunds and exchanges where applicable
  • Process custom stitching requests
  • Send order confirmations, shipping updates and other transactional communications
  • Improve our website, products and customer experience
  • Prevent fraud, misuse and unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you information about new collections, products, offers and updates from The House of Aarvi.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

4. Consent

By providing personal information to complete a purchase, arrange delivery, request a return or communicate with us, you consent to our collecting and using that information for the relevant purpose.

Where required, we will seek your consent before using your information for additional purposes such as marketing.

You may withdraw your consent for marketing communications at any time by contacting us at:

Email: houseofaarvi48@gmail.com

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including payment processors, shipping and delivery partners, technology providers and other service providers.

We may also disclose information where required by law, legal process or government authorities, or where necessary to protect our rights, customers or business.

6. Shopify

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Information submitted through our store may be processed and stored through Shopify and its related services in accordance with Shopify’s applicable policies.

For more information, please refer to Shopify’s Privacy Policy and Terms of Service.

7. Third-Party Services

Some services used by The House of Aarvi may be provided by third-party service providers, such as payment gateways, shipping partners, analytics providers and other technology services.

These providers may process information necessary to perform the services they provide. We recommend reviewing the privacy policies of relevant third-party providers where applicable.

When you follow a link to an external website or service, that website will be governed by its own privacy policy and terms.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted or stored electronically.

9. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your shopping experience.

Your browser may allow you to control or disable certain cookies. Disabling some cookies may affect the functionality of the website.

10. Children’s Privacy

Our website is intended for individuals who are legally permitted to use online shopping services in their jurisdiction.

We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements or privacy practices.

Any changes will become effective when the updated policy is published on this page. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

The House of Aarvi
Surat, Gujarat, India
Email: houseofaarvi48@gmail.com
Phone / WhatsApp: 8306923616